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On September 15, thought-leaders in government and industry gathered in Washington, D.C. to explore the evolving vision of digital government, the obstacles that agencies are encountering, and strategies for overcoming those obstacles and realizing its full benefits.

Innovation is on the agenda.

Just as banking, retail, and services organizations are leveraging cloud, advanced analytics, user-centered design, and related digital technologies to transform how they interact with their customers, agencies are under pressure to embrace the concept of digital services. However, as agencies are beginning to realize, the vision of digital government often bumps up against a hard reality: Transformation is difficult, and the benefits can be elusive.

One challenge is that agencies cannot operate like start-ups. Given the mission-critical nature of their operations, they must balance the need to operate and maintain legacy systems with the need to adopt new technologies. Agencies also must contend with a legacy governance model that does not necessarily lend itself well to embracing and managing disruptive technologies.

So how can agencies translate their potential of digital government into measurable results? That is the focus of this event on demand.

Download the event summary now to learn what you missed.

Featured Speakers:

  • Joseph Castle
  • Director of GSA Digital Service, GSA IT, Office of the CTO
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    ​​​​​Joseph Castle is currently serving as the Director of GSA Digital Service. He is responsible for implementing White House Digital Strategy policies and establishing GSA’s Digital Service team. In 2013, Mr. Castle served in the Executive Office of the President in the Office of Management and Budget, eGov and IT. He was a member of the Agency Oversight Unit where he conducted portfolio management and contributed to Congressional reports and Presidential directives.

    Mr. Castle has served in the federal government for 11 years, after spending time in private industry. He is a veteran of the U.S. Army’s 10th Mountain Division. He holds an undergraduate business degree and an MBA from Mount Saint Mary’s University in Emmittsburg, Maryland; a Master’s in Information Systems Technology Management from The George Washington University; and, is a Ph.D. Candidate in Public Administration and Policy at the Virginia Polytechnic Institute and State University.

  • Casey Coleman
  • Group Vice President, Civilian Agencies, Unisys Federal Systems
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    ​​​​​Casey Coleman is the Group Vice President of Unisys Federal Systems Civilian Agencies. In this role Casey leads and manages the overall business for key civilian agencies including Justice, Treasury, IRS, GSA, FDIC, Interior, USDA and the Executive Office of the President. She is responsible for delivering integrated Unisys products and services to Unisys' federal government civilian agency clients. She has been with Unisys Federal Systems since April 2015.

    Widely recognized as an innovator during her tenure as GSA's CIO from 2007 to 2014, Coleman led several modernization initiatives, including the agency's move to a cloud-based email and collaboration platform. She also led an agency-wide mobility program to enable access to information from anywhere and from any device. In addition, she spearheaded an initiative to integrate all GSA infrastructure operations into a single consolidated program. Casey held several other IT leadership roles at GSA prior to being named CIO.

    Prior to her role of Group Vice President of Civilian Agencies, Casey served as Client Executive Vice President for AT&T Government Solutions. Casey began her career as an engineer with Lockheed Martin and has held sales, consulting and management roles at several technology startup focused on the enterprise IT space.

    Casey holds several honors and awards from various organizations including: recipient of the ComputerWorld Premiere 100 Award, the MIT Sloan CIO Symposium Award for Leadership in Innovation, and is a three-time winner of the Federal Computer Week​ Federal 100 Award.

    Casey holds an MBA in Finance and International Business from the University of Texas at Arlington, as well as a B.S. in Computer Science along with a minor in Finance from Texas A&M University.

  • Mark Forman
  • Global Head, VP and General Manager, Public Sector, Unisys
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    ​​​​​ Mark is an accomplished executive with more than 30 years of professional work experience, including a Presidential appointment to be the first U.S. Administrator for E-Government and Information Technology, the Federal Government’s Chief Information Officer. Mark has a long record of accomplishments in government management reforms, spanning a variety of government and industry positions.​​

    In his current role, Mark is leveraging deep domain industry expertise across the entire Unisys portfolio to provide solutions important to Public Sector clients. He has global responsibility for leading all Unisys activities and growing revenues and profitability within the Public Sector vertical. This includes providing direct leadership for the Client Executive teams supporting Public Sector clients and developing strong working relationships within Unisys to expand existing solutions and develop new offerings.

    Prior to joining Unisys, Mark was Vice President for IT Services and Cloud Solutions, assisting government agencies in transitioning to the cloud by providing advanced systems engineering, integration and decision-support services to the federal government. This work includes creating and managing a high quality team of consultants that developed IT Modernization Roadmaps and a modern IT governance framework, and engineers who architected and deployed FEMA’s first hybrid cloud.

    Mark is a fellow of the National Academy of Public Administration and CIO Sage. He led the Industry Advisory Council’s Presidential Transition Study. He has given well over 100 speeches on federal IT management, E-Government, business transformation and information technology to a wide variety of industry groups and government officials from around the world. Mark has testified frequently before the U.S. Congress and California State Senate on information policy and management reform issues. He has participated in on-line Q&A sessions hosted by the Whitehouse and Washington Post, and written numerous papers and reports on government management and use of IT. He is a respected speaker on government use of cloud computing, IT risk management, Enterprise Architecture, data center consolidation, e-government and social media tools.

    Professional Accomplishments, Affiliations, and Other

    - Fellow of the National Academy of Public Administration
    - Janice K. Mendenhall Award for Leadership
    - CIO SAGE at the Partnership for Public Service
    - GCN Hall of Fame Lifetime Achievement award
    - FCW Eagle Award Winner
    - Industry Advisory Council Executive Chairman’s Award
    - Multiple Fed100 Awards
    - Guest Lecturer, Defense Acquisition University
    - FOSE 2014 Advisory Council Chair
    - FOSE 2012-13 Cloud Computing Advisory Council Chair

  • Larry Gillick
  • Deputy Director of Digital Strategy, Department of the Interior
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    Larry Gillick is Deputy Director for Digital Strategy at the U.S. Department of the Interior.

    Larry helps set standards for web and social media across his agency and its constituent bureaus and offices, including establishing a common cloud-based platform for Web hosting and flexible support contracts. He has done much of the negotiation with social media services for federal-friendly terms of service, manages video production for the Secretary’s office (established a widely used business model for live webcasting), and has run one of his agency’s successful social media presences.

    An Army veteran with experience leading teams widely spread by geography, Larry now acts as the prime point of contact for agency-level web efforts. His recent projects include creation and enhancement of a Drupal platform-as-a-service that hosts DOI.gov, FCG.gov, BSEE.gov and DOIOIG.gov. He advises other agencies on web and social media issues and was an invited speaker at this year’s DrupalCon GovSummit in New Orleans.

    A content-creator by training (screenplays, short films, multi-media productions, websites), Larry says that his greatest impact during government service has been in the projects that he helped kill or slow down until they were done right. “Smart people sometimes have ideas that look great from their perspective -- and in government, it’s easy to be just a follower. What’s more helpful is to provide other perspectives -- counsel, not just obedience. That’s what I expect from my people and part of the value I offer to my own leadership.”

    He has an MA from Syracuse University’s S.I. Newhouse School of Public Communication and is ABT on an MFA in Digital Cinema.

  • Margaret Graves
  • Acting Deputy Federal CIO, Office of Management and Budget
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    Margaret H. Graves is Acting Deputy Federal CIO for the Office of the Federal Chief Information Officer at the Office of Management and Budget. The Office of the Federal Chief Information Officer drives value in Federal IT, delivers world-class digital services, protects Federal IT assets and information, and develops the next generation IT workforce. In her role, Margaret works to improve the way Government delivers results and technology services to the public.

    Previously, Margaret served as the Deputy CIO at the U.S. Department of Homeland Security (DHS). As the Deputy CIO, she oversaw an IT portfolio of $5.4 billion in programs. In addition, she managed the operations of the Office of the Chief Information Officer, covering the functional areas of Applied Technology, Enterprise Architecture, Data Management, IT Security, Infrastructure Operations, IT Accessibility, Budget and Acquisition.

    Prior to her selection as Deputy CIO, Margaret was the Executive Director of the Enterprise Business Management Office within the DHS Office of the CIO. She developed and executed IT Portfolio strategies in alignment with the DHS Enterprise Architecture and established business processes for Capital Planning and Investment Control, departmental IT budget reviews and acquisition reviews. She also served as the Deputy Program manager for the Border and Transportation Security IT Integration Program. This program established the business case and the operational foundation for the current Infrastructure Transformation Program, which is the DHS roadmap for consolidating and securing the IT Infrastructure including networks, data centers, e-mail, wireless services, desktop services, and help desk services.

    Margaret has 20 years of experience in the management consulting industry, where she held executive positions and also performed consulting engagements for clients. She has experience in the areas of systems engineering, business process reengineering, strategic planning, financial management, mergers and acquisitions and venture capital planning. She worked for several firms in the National Capital Region such as Technology Applications, Inc., Advanced Technology, Inc., and Planning and Research Corporation. She dedicated 10 years with A.T. Kearney, Inc. working for clients in the chemical, utility and medical services industries, as well as holding positions in financial and administrative management.

    She holds a M.B.A. from the University of Virginia Darden School of Business and a B.S. in Chemistry from the University of Virginia.

  • Andrea Ippolito
  • Innovators Network Lead, U.S. Department of Veterans Affairs
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    Getting her start at VA as a Presidential Innovation Fellow, Ms. Andrea Ippolito now leads the VA Innovators Network within the VA Center for Innovation. In this capacity, she designed and oversaw the creation of a program that provides the tools and resources to VA employees to develop innovations that improve the experience of our Veterans. The Innovator¹s Network currently includes Innovation Specialists at eight medical centers across VA, and will soon have Innovation Specialists at sixteen medical centers. Through the Innovator¹s Network, front line VA employees have designed, tested or launched more than 35 Veteran-centric innovations. She recently completed her role as a Presidential Innovation Fellow working with VA. Ms. Ippolito has pursued doctoral studies in the Engineering Systems Division at MIT and is the Co-Founder of an innovative application that improves access to care called Smart Scheduling. She also previously served as the Co-Director of MIT¹s ³Hacking Medicine² program, as an Innovation Specialist at the Brigham Innovation Hub and Product Innovation Manager at athenahealth. Ms. Ippolito completed her MS in Engineering & Management at MIT. Prior to MIT, Ms. Ippolito worked as a Research Scientist within the Corporate Technology Development group at Boston Scientific. She obtained both her BS in Biological Engineering in 2006 and Masters of Engineering in Biomedical Engineering in 2007 from Cornell University.

  • Rusty Pickens
  • Senior Advisor for Digital Platforms, U.S. Department of State
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    Rusty D. Pickens is the Senior Advisor for Digital Platforms at the U.S. Department of State where he focuses on empowering Public Diplomacy staff with technology to increase global engagement with foreign audiences. He joins the Department from the White House in his former role as Acting Director for New Media Technologies where he helped lead teams who operated cloud platforms for the President’s administration including Whitehouse.gov, email messaging services, the Presidential correspondence system, the We The People petitions system, and the White House Appointment Center. Rusty's eighteen years of leadership experience aligning organizational vision with technology strategy across top federal agencies and start-up environments includes the Federal Salesforce Community of Excellence, the U.S. Small Business Administration, the 2009 Presidential Inaugural Committee, Obama for America, and the Chickasaw Nation of Oklahoma.

  • James Warrick
  • Managing Partner, Beacon Technology Partners LLC
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    Jim Warrick is Managing Partner of Beacon Technology Partners, LLC, a full service market research firm focused on the technology industry. Throughout his 30+ years of research experience, he has developed considerable expertise in application of various quantitative and qualitative market research techniques to help leading technology companies better understand the needs of their customers and prospects.

    Beacon's research work has been published in many industry publications such as FCW, GCN, EETimes, Embedded Systems Design, Electronic Buyer's News, Electronic Supply and Manufacturing, On Wall Street, Computer Week, and others. Jim is co-author of the GMG Insights Research series, covering a variety of subjects relevant to the IT supplier community. He has served as a guest lecturer at several colleges in the Boston area and has spoken at electronics industry events (such as the Embedded Systems Conference and EDS) as well as seminars sponsored by 1105 and UBM.

    He has a BA from The University of Michigan and is currently working on an MA in Applied Economics at American University.

  • Steve LeSueur
  • Contributing Editor, 1105 Public Sector Media Group
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    Steve LeSueur provides Washington area businesses with public relations and communications services. He helps companies develop media strategy, writes press announcements and provides outreach to media. He writes and edits white papers, case studies and reports, and helps business executives write articles for publication. Steve also consults on website redesign and writes Web content.

    Steve also serves as a contributing editor for custom media at 1105 Public Sector Media Group, and is a regular moderator of 1105 webcast programs.

    Before starting LeSueur Communications in August 2005, Steve served more than five years as editor of Washington Technology, a business magazine published by 1105 Media, Inc. As editor, Steve directed the magazine’s coverage of companies that provide IT services to federal, state and local governments. This included both the Washington Technology website, which publishes daily stories, blogs and other features, and Washington Technology magazine, which provides in-depth coverage of the major business opportunities, events, legislation, policies and emerging technologies in the government IT market.

    Before joining Washington Technology, Steve covered national security issues and the defense industry for Defense News.

    He holds a master’s degree in history from George Mason University, Fairfax, VA, and an undergraduate degree in history from Brigham Young University, Provo, UT. He wrote the award-winning book, “The 1838 Mormon War in Missouri,” published by the University of Missouri Press, Columbia, MO, and has published numerous articles on Mormon history.

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