On September 15, thought-leaders in government and industry gathered in Washington, D.C. to explore the evolving vision of digital government, the obstacles that agencies are encountering, and strategies for overcoming those obstacles and realizing its full benefits.
Innovation is on the agenda.
Just as banking, retail, and services organizations are leveraging cloud, advanced analytics, user-centered design, and related digital technologies to transform how they interact with their customers, agencies are under pressure to embrace the concept of digital services. However, as agencies are beginning to realize, the vision of digital government often bumps up against a hard reality: Transformation is difficult, and the benefits can be elusive.
One challenge is that agencies cannot operate like start-ups. Given the mission-critical nature of their operations, they must balance the need to operate and maintain legacy systems with the need to adopt new technologies. Agencies also must contend with a legacy governance model that does not necessarily lend itself well to embracing and managing disruptive technologies.
So how can agencies translate their potential of digital government into measurable results? That is the focus of this event on demand.
Download the event summary now to learn what you missed.