Digital transformation is a holistic re-imagining of how companies, governments and organizations use technology, people and processes to deliver services or perform their mission. Through digital transformation, federal agencies look to deliver the same kinds of business or customer-focused digital experiences that are common in the commercial arena.

    The federal sector has been pursuing digital transformation for years through various avenues, including IT modernization, in an effort to replace inefficient, creaky legacy systems with more powerful, agile, interoperable and efficient technologies. These new systems are the foundation for transformative services and processes that break through agency silos and encourage closer collaboration across operations.

    That quest accelerated in the last year as agencies such as the Small Business Administration, the Internal Revenue Service and the U.S. Post Office rapidly developed and deployed new public-facing web services and resources to support pandemic remote work and relief efforts.

    Please join us for this practical, solutions-oriented virtual event.  Attendees will come away with an improved ability to:

    • Retool Business Processes
    • Improve Cybersecurity
    • Manage Workplace Culture and Change
    • Implement Automation and Workflow
    • Capitalize on Data Analysis and Continuous Processes
    • Maximize User Experience and Mission Attainment


    • Smartsheet
    • Cloudera
    • Box
    • Atlassian-Adaptavist


    Wednesday, February 24, 2021

    8 AM
    8:30 AM - 8:35 AM Welcome & Opening Remarks

    Wednesday, August 11, 2021

    8 AM
    9 AM
    10 AM
    11 AM
    12 PM
    8:35 AM - 9:05 AM An Update on CBP’s Transformation Effort
    • Sonny Bhagowalia Assistant Commissioner, Office of Information and Technology
      and Chief Information Officer
      Customs and Border Protection, DHS

      [pending agency approval]
    • Troy Doller* Director of Government and Education Hyland Software

      *providing session opening remarks
    9:05 AM - 9:25 AM Powering Leading Government Agencies
    • Wyn Elder Managing Director, Global Public Sector Box
    9:25 AM - 9:50 AM Leveraging Data Analysis and Continuous Processes
    • Carlene Illeto Deputy Chief Data Officer Department of Homeland Security
    9:50 AM - 10:10 AM A Dynamic Response to Digital Transformation
    10:10 AM - 10:15 AM Coffee Break
    10:15 AM - 10:40 AM OPM Demos a New Human Capital Dashboard
    • Jason Barke Acting Principal Deputy Associate Director for Employee Services Office of Personnel Management (OPM)
    10:40 AM - 11:00 AM Technology Insights: Cloudera
    • Frank Romano Sr. Solutions Engineer Cloudera Government Solutions Inc.
    11:00 AM - 11:25 AM VA 's Digital Transformation
    • Daniel McCune Acting Associate Deputy Assistant Secretary, Enterprise Program Management Office,
      Office of Information and Technology
      Veterans Affairs
    11:25 AM - 11:45 AM Developing an Agile Organisation
    • John Turley Digital Transformation Consultant Adaptavist
    11:45 AM - 12:10 PM Driving Technology Innovation with New Talent and Services
    12:10 PM Closing Remarks



    The Hamilton Live
    600 14th St NW| Washington, DC 20005


    The Hamilton is located just steps from the White House at 14th and F Street, NW, Washington, DC, two blocks away from the Metro Center WMATA Metro Station, which is within walking distance of the venue.


    There is a PMI Parking garage located at 1325 G Street, NW.Please note: Parking is not included with your registration.


    NASBA CPE Registry

    In accordance with the standards of the National Registry of CPE Sponsors, CPE credits have been granted based on a 50-minute hour.

    Number of CPE Credits: 4

    CPE Accreditation: Program knowledge level is overview and there is no prerequisite education or advanced preparation require.

    Delivery Method: Group Internet Based

    Field of Study: Information Technology

    Registration # 137543

    1105 Media is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

    Digital Transformation Workshop

    DATE: August 11, 2021

    TIME: 8:30 am - 12:10 pm
    (all times are ET)

    LOCATION: Online

    COST: FREE for Government Attendees*

    *Government registrations require a valid .gov/.mil email address for verification


    Sponsorships for this event are SOLD OUT