About The Event

The President’s Management Agenda lays out a long-term vision for modernizing government. In this model, agencies not only update their technology, but also leverage their data effectively and, perhaps most importantly, build the right workforce to move into the future. Agencies must become “future-forward” -- delivering on their mission goals, while also providing outstanding citizen service.

At this event, we released survey findings on what the reaction and actions have been for agencies since the PMA was released in March, along with several panel sessions focused on where government is on its future-forward journey from finding efficiencies with automation to getting Cloud Smart and attracting a skilled workforce.

Event Agenda

Thursday, November 29, 2018

7 AM
8 AM
9 AM
10 AM
8:00 am - 8:05 am Welcome & Opening Remarks
8:05 am - 8:35 am Putting the PMA into Practice
  • Anahita Reilly Chief Customer Officer U.S. General Services Administration
8:35 am - 9:05 am The Future of Work - Government Jobs of the Future
9:05 am - 9:45 am Embracing Expectations: Meeting Customers Where They Are
  • Michele Bartram, M.S. IMC Customer Experience Officer, Office of the Assistant Director Communications Directorate U.S. Census Bureau
  • Barbara C. Morton Deputy, Veterans Experience Office Department of Veterans Affairs
  • Jeneanne Rae Customer Experience Leader, Civilian Sector Deloitte Consulting LLP
9:45 am - 10:00 am Networking Break
10:00 am - 10:15 am Key Takeaways from Research
  • Dave Mader Civilian Sector Chief Strategy Officer Deloitte Consulting LLP
10:15 am - 10:55 am Building the Future Government Workforce
  • Sean Morris Federal Human Capital Leader Deloitte Consulting LLP
  • Peter Warren Associate Director, Office of Performance and Personnel Management Office of Management and Budget

    [pending agency approval]
  • Anne Armstrong Chief Content and Alliance Officer Public Sector 360
10:55 am - 11:00 am Closing Remarks