Susan Wedge

VP and Partner
Cognitive Process Transformation; Digital Strategy & iX

U.S. Public Service, IBM Services

Ms. Susan Wedge, an IBM Global Business Services Vice President, has dedicated her career to serving U.S. Public Service clients.

She currently leads the company’s Digital Strategy & Interactive Experience and Cognitive Process Transformation growth platforms, where she’s responsible for leading 11 practice areas across a $500M project portfolio serving the government and education markets.

In this role, she’s responsible for developing the company’s marketspecific capabilities in digital strategy, interactive experience, mobile, IoT, digital commerce, Salesforce, Blockchain, analytics, artificial intelligence, and cognitive process automation. She leads and develops over one thousand consultants with diverse skill sets from entry to executive level. Along with her team, she has consistently delivered year-over-year growth across key business metrics.

Ms. Wedge is eminent in the market with a focus on the digital reinvention of Public Service, authoring blogs, speaking at multiple industry forums, and serving on the Executive Council of the IT Alliance for Public Service. She’s a 2018 Fed100 winner.

Throughout her career, Ms. Wedge has held a variety of positions of increasing responsibility. She started as a consulting intern at American Management Systems where she focused on transforming her Federal clients’ financial operations and enabling those operations with software solutions. Ms. Wedge came to IBM in 2002. Since that time, she has expanded her focus and led numerous teams in the transformation of all aspects of her clients’ business.

Ms. Wedge holds a Bachelor of Science in Commerce from the University of Virginia. She currently lives outside of Washington, DC with her husband and two children.