About the Summit

Government agencies at all levels are under pressure to modernize their IT operations, and not just from Congress and the White House, but also from citizens who expect a user experience similar to that of the private sector. As technology matures and expectations increase, government IT leaders try to find the best path forward.

At the FCW Modernization Summit, IT experts share practical information and guidance to achieve modernization the best way possible. Cost reduction, operational efficiency, security, improved digital service delivery, the Cloud First initiative, automation, and supporting a mobile workforce are all part of the process. But IT modernization is more than deploying new technology. Often business processes must be refined or even reinvented as agencies move from modernization to transformation. This summit helps create the modernization foundation that leads to transformation.

Those agencies that have managed to update their systems and processes are realizing the cost and efficiency benefits of IT modernization. They serve as a case study to those who struggle to adopt the latest technology and revise IT processes. This workshop will help IT leaders with both strategy and tactics to continue on the modernization journey.

Specific topics will include:

• Expanding on shared services
• Infrastructure optimization
• Trusted internet connection policies
• Network services
• Enterprise-wide situational awareness
• Customer experience
• Data accountability and transparency
• Service delivery analytics
• Workforce management