Chief Technology Officer
Charles Worthington is a software developer and product designer who has been helping the government adopt modern digital service delivery best practices since 2013. He is currently serving as the Chief Technology Officer at the U.S. Department of Veterans Affairs, where he leads efforts to improve the experience Veterans have when interacting with VA online, to streamline benefits processing, to increase health data interoperability, and to help OIT adopt modern DevSecOps best practices.
Since joining VA in May 2017, he has guided VA’s Digital Modernization initiative. His efforts include the development of the agency’s Digital Strategy, supporting VA’s adoption of commercial cloud infrastructure, spearheading enhancements to the agency’s online appointment scheduling tools, and supporting the transformation of VA.gov into a modern customer-facing platform.
Prior to joining VA in May 2017, Charles helped create the U.S. Digital Service. Charles is the co-author of the Digital Services Playbook, led the recruiting effort for 150+ software engineers, designers and managers from top technology companies, and executed digital service engagements at USCIS, SBA, DOT, and Interior. Before his federal service, Charles built products for private sector clients and was a strategy consultant in the tech & telecom sectors. Charles holds a B.A. from Harvard University.