Brian Michael

VP and Co-Founder of Public Sector Medallia


Brian is the VP and co-founder of the Public Sector practice at Medallia. Brian, brings 7+ years of CX experience to the government and education space. Brian specializes in helping government customers achieve their GX objectives and is especially adept at providing guidance on how the government can achieve and measure ROI by implementing CX and EX programs.

Prior to joining Medallia in 2013, Brian worked for a company that specialized in Federal and State and Local government and comes from a large family with both Civilian and Uniformed service on both sides.