Example Track 1

The New VA.gov – Putting Users First

Mar 03, 2020

8:35 AM - 8:55 AM

Chris Moore*

Account Executive, Federal Partner Software

Dell Technologies | Client Solutions

*Providing Session Opening Remarks

Charles Worthington

Chief Technology Officer

Veterans Affairs

Until recently, the more than 10 million people who accessed Veterans Affairs’ online services every month encountered disparate websites, multiple logins and hard-to-find tools. Determined to better meet users’ expectations (and the goals of the 21st Century IDEA Act), the agency has overhauled its online presence. The VA’s new digital front door quickly connects users to services and information. In this session, learn how VA is continually refining its digital experience.