Lead, Customer Experience
Office of Management and Budget
Chief, Web & Digital Strategy
USDA Farm Production and Conservation
VP and Co-Founder of Public Sector Medallia
Innovation Portfolio Director for the Technology Transformation Services
U.S. General Services Administration
The 21st Century Integrated Digital Experience Act (IDEA) became law in 2018. By the end of 2020, IDEA requires all government websites, applications and other digital products to be consistent, modern, secure, user- and mobile-friendly, searchable by the public and accessible to individuals with disabilities. Panelists will review agencies’ progress to date, impediments to implementation of IDEA and strategies for meeting the compliance deadline.