FCW | Summit
  • Agenda
  • Venue
  • CPE

Citizen Engagement Summit

March 3, 2020 | Washington, DC

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    Example Track 1

  • The New VA.gov – Putting Users First Tuesday March 3 8:35 AM - 8:55 AM
    • Charles Worthington, Chief Technology Officer, Veterans Affairs

      Chris Moore*, Account Executive, Federal Partner Software, Dell Technologies | Client Solutions

      *Providing Session Opening Remarks

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  • Panel: Achieving 21st Century IDEA Compliance Tuesday March 3 8:55 AM - 9:35 AM
    • Amira Boland, Lead, Customer Experience, Office of Management and Budget

      Larry Gillick, Chief, Web & Digital Strategy, USDA Farm Production and Conservation

      Brian Michael, VP and Co-Founder of Public Sector Medallia, Medallia

      Jacob Parcell, Innovation Portfolio Director for the Technology Transformation Services, U.S. General Services Administration

      Moderated By: Derek B. Johnson, Senior Staff Writer, FCW

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  • The AI-Powered Citizen Journey Tuesday March 3 9:35 AM - 9:50 AM
    • Tim Friebel, Strategic Business Consultant, Genesys

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  • Executive Insights: Building a Modern Digital Government Tuesday March 3 9:50 AM - 10:20 AM
    • Donna Roy, Chief Information Officer, Consumer Financial Protection Bureau

      Anne Armstrong, Chief Content and Alliance Officer, Public Sector 360

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  • Panel: Stepping Up the Citizen Experience Game Tuesday March 3 10:35 AM - 11:15 AM
    • Brian Dack, Sr. Manager, Solution Engineering, Okta

      G. Nagesh Rao, Director of Business Technology Solutions (BiTS) , U.S. Small Business Administration

      Simchah Suveyke-Bogin, Lead, Customer Experience Center of Excellence, Technology Transformation Services, U.S. General Services Administration

      Moderated By: Mark Rockwell, Senior Editor Custom Content, Public Sector 360

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  • The Opportunity Project, Four Years Later Tuesday March 3 11:15 AM - 11:35 AM
    • Drew Zachary, Director, Opportunity Project and Co-Director, Census Open Innovation Labs, U.S. Department of Commerce

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  • Building Infrastructure, Rebuilding Trust Tuesday March 3 11:35 AM - 11:55 AM
    • Dustin Brown, Deputy Assistant Director for Management
      Executive Office of the President, OMB

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