Cynthia Hilsinger

Chief Knowledge Officer

Office of the U.S. Army Surgeon General & Medical Command

Ms. Hilsinger has extensive DOD experience working for all branches of the military. She truly is a “purple suiter” having attended the Naval War College and Air Command and Staff College. Selected frequently for complex joint detail assignments within the DOD, her current assignment is at Army Office of the Surgeon General, Falls Church, VA, as the Chief Knowledge Officer. She is refining their knowledge and collaboration platforms to include metadata.

At Regional Health Command Atlantic (RHCA) Fort Belvoir, Virginia, she worked as Chief Knowledge Officer and Senior Records Manager. She oversaw the recruitment and training of 30 new records officers and assistants amounting to more than 50 direct reports in Army Records Management. Ms. Hilsinger worked throughout RHCA on details to develop innovations for decision support and operations. Ms. Hilsinger collaborated across the Federal Landscape to develop a cloud-based dashboard Medical Common Operating Picture bringing near real-time geo-intelligence and data feeds to the dashboard.

The collaboration changed how RHCA accessed, amassed, and connected data and digital records for the G-3 Operations Team. ACT-IAC recognized the dashboard in 2019 in Igniting Innovation competition. She was a top finalist out of more than 350 competitors. FedScoop recognized the dashboard for the 2018 Federal 50 Finalist in the Disruptor of the Year Completion.

Before Regional Health Command – Atlantic Ms. Hilsinger worked at Navy Medicine Professional Development Center (NMPDC), Naval Support Activity Bethesda MD where she was the Knowledge Management Analyst and Command Public Affairs Officer simultaneously. Before NMPDC Ms. Hilsinger worked for Headquarters Air Force (HAF) Pentagon as a Data Asset Manager and Secretary Air Force (SAF) Pentagon as a Communications Specialist.

Ms. Hilsinger has spoken at numerous conferences and symposiums on records management, digital asset management, and knowledge management. She was the 2008 national finalist for the Heroines in Technology Award, given jointly by Women in Technology and March of Dimes. Her efforts in outreach with computers and information management also garnered her 2007 International Meritorious Award of Excellence for IT from the Armed Forces Communication Electronic Association (AFCEA). Ms. Hilsinger represented Strayer University for 2007 Presidential Management Fellows candidate graduating Summa cum Laude with an MS in Communications Technology.