Director of 18F Human Services Portfolio
General Services Administration
Elizabeth Ayer is the Director of the Human Services portfolio at 18F, a civic consultancy within GSA that brings modern software and acquisition skills to government teams. With eight fully remote, cross-functional teams across the country, the portfolio helps agencies deliver on social safety net outcomes, using modern software and collaboration techniques.
Before joining TTS, Elizabeth led the product management team at Redgate, a mid-sized DevOps tools vendor known for its open leadership in human-centered design and Lean-Agile software.
Elizabeth has spoken widely on a range of agile and product leadership topics, including DevOps transformation, human-centered agile, and creating outcome-focused teams. She remains a passionate advocate for working small to enable the early and continuous delivery of valuable software.