Example Track 1

What USPTO has learned about Telework

Jun 03, 2020

10:15 AM - 10:45 AM

Jamie Holcombe

Chief Information Officer

United States Patent and Trademark Office (USPTO)

Jim Richberg

Field CISO


This Commerce agency has a rich history of telework with over 80% of employees working remotely. At the USPTO, some 9,000 patent and trademark examiners work to secure the IP rights of inventors and brand owners and fulfill the agency’s mission. Issuing patents and registering trademarks more and more involve complex searching and detailed processes. Learn about efforts underway to leverage technologies like AI and ML for new examination efficiencies. Also, gain insights into what has the CIO’s organization has learned about Agile teams and culture when everyone is remote.

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