Example Track 1

A Look at RPA at USCIS and Lessons Learned So Far

Oct 26, 2021

10:15 AM - 10:40 AM

Meikle Paschal

Botman, Robotic Process Automation, Office of Information Technology

USCIS, DHS

[pending agency approval]

Meikle Paschal, Program Manager for Robotic Process Automation at USCIS, will discuss some of the common automation challenges facing government agencies. He will offer advice on how to establish an enterprise model agency that can be used to engage RPA, as well as describe how USCIS bots operate, and how his agency has automated prioritization of RPA candidates.