Digital Service Officer
[Pending Agency Approval]
Arthur (Artie) Chin is a Transformation Leader with expertise in leveraging IT digital services and modernization for business process improvement. Over his 11+ year career with the U.S. Department of Housing and Urban Development, he has held several leadership positions including directing the digital product and service delivery across the Department and the management of FHA’s financial operations, ensuring the success of the Department’s programs. He has a track record of delivering high quality digital products and services to stakeholders to improve business processes and performance in accomplishing the Agency’s strategic mission.
Artie is recognized as a collaborator that engages partners within the organization and with the industry to achieve mutual success. In 2017, Artie was awarded both the Secretary’s Award for Excellence, the Department's highest honor in recognition of extraordinary commitment, service, and contribution, and the Distinguished Service Award for outstanding leadership in developing and directing creative solutions which accomplished extraordinary results for the Department. In 2020, Artie also received the Disruptive Tech Award for leading the transformation of Federal information technology.
Currently, as HUD's Chief Digital Services Officer, Artie continues to leverage his experience in both the financial services and technology industry to make informed, innovative decisions which continuously improve processes and stakeholders’ experience with the Department.