Digital Transformation Strategist, Global Public Sector
Suhasini Pashikanti currently serves as a Digital Transformation Strategist in the Salesforce Global Public Sector organization. Over the past 15 years, Suhasini has worked with organizations in the public and private sector with a focus on driving digital transformation through human-centered design. With expertise in design thinking, building CX/UX strategy, and customer engagement modeling, her current passions include enabling governmental organizations deliver their mission and services by leveraging the Salesforce platform. She applies her expertise in human-centered design and strategy at Salesforce to build actionable roadmaps which enable public organizations to build capabilities, gather customer feedback and pivot faster; deliver seamless and innovative customer experiences; and drive adoption of transformational digital capabilities to reinvigorate the government employee experience.