Associate Director for Employee Services
U.S. Office of Personnel Management
Rob Shriver has spent his 25-year career working to improve government. He has held senior roles leading legal, policy, operations, and IT teams in the federal, state, non-profit, and private sectors.
Rob is currently the Associate Director for Employee Services at the U.S. Office of Personnel Management. In this role, Rob is the lead executive in charge of government-wide HR policy for the Bidden-Harris Administration. His portfolio includes recruiting and hiring, pay and leave, labor relations, performance management, the Senior Executive Service, work-life, telework, and diversity, equity, and inclusion.
This is Rob’s second stint at OPM. In 2009, Rob joined President Obama’s Administration as OPM’s Deputy General Counsel for Policy. In that role, he led the development, legal review, and implementation of major government-wide initiatives, including:
• Improving labor relations in the Federal sector
• Expanding domestic partner benefits for LGBT Federal employees and their families
• Reforming the Federal hiring system, including replacing the controversial Federal Career Intern Program with the new pathways program for students and recent graduates
• Increasing diversity and inclusion in the Federal workforce, including improving employment opportunities for veterans and people with disabilities
• Advancing gender pay equality
From 2012-2014, Rob served as OPM’s Assistant Director for National Healthcare Operations. He led the creation of a new program under the ACA called the Multi-State Plan program. He launched the program within 11 months of his appointment and led its growth to cover 400,000 people in 36 states and the District of Columbia within two years.
Rob then moved to state government, serving from 2014-18 as the Director of Marketplace Innovation, Policy, and Operations at the District of Columbia Health Benefit Exchange Authority. He oversaw all operations and technology for DC’s on-line health insurance marketplace—DC Health Link. Recognized as one of the top Exchanges in the country, Rob was responsible for the end-to-end experience of the 100,000 customers served by DC Health Link.
In 2018, Rob joined the private sector as the Vice President for Business Development of IdeaCrew, Inc. IdeaCrew is a full-services technology firm specializing in Agile, cloud-based solutions for customers with complex problems. Rob worked with policymakers in state governments across the country on policy, operations, and technology to improve the health care experience of their residents and small businesses.
Rob began his career as an Assistant Counsel for the National Treasury Employees Union, litigating cases at all levels of the Federal judiciary. Over the span of his 13-year career at NTEU, Rob handled many of the union’s highest priority, precedent-setting cases involving labor law, administrative law, and constitutional law.