AVP Product Management
Michele McFadden is Area Vice President of product management & marketing for BMC Software’s DSM solutions, focusing on the flagship BMC Remedy ITSM and Discovery products. In her time at BMC, she launched the first digital solution for ITSM with Smart IT and the next generation cloud platform for digital service management development, Innovation Suite. She manages a team of product managers who work with customers, sales, marketing and development to find market problems and define product vision for the industry leading IT Service Management and Discovery solutions for Digital Enterprise Management. Prior to BMC, Michele was a director of product management at Numara Software, the leading mid-market ITSM vendor before being acquired by BMC. Previously she established the product management, pre-sales engineering, training and services disciplines at UniPress Software.