Keynote Opening Remarks by: John Harlow

Federal Salesforce Practice Director

The MIL Corporation

Mr. Harlow, Federal Salesforce Practice Director, is a Salesforce SME with a 13-year track record of managing successful organization transformation projects across telecommunications, benefits management, and government organizations including Time Warner Cable and the U.S. Department of Commerce. He specializes in agile coaching, change management, solutions architecture, and strategic advisory.