Afternoon Government Keynote: Getting the Fix on SLAs

Aug 10, 2016

2:00 pm - 2:40 pm

Robert Bohn

Cloud Computing Program Manager
Advanced Networking Technologies Division
Information Technology Laboratory (ITL)

National Institute of Standards and Technology

Afternoon Keynote Opening Remarks by Majed Saadi

Chief Technology Officer


One of the foundations of a cloud initiative is the service level agreement (SLA). Yet agencies often have found it difficult to define SLAs that achieve the intended results. In our afternoon keynote, Mr. Bohn will discuss a NIST effort to leverage a forthcoming ISO standard to create a government-wide base model for SLAs that can be tailored to meet the needs of individual agencies.

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