How to Achieve ‘Next-Level’ Digital Services

Mar 02, 2016

10:55 am - 11:30 am

Lunch Keynote Opening Remarks by Mark Pietrasanta

Chief Technology Officer


Aaron Snow

Executive Director


18F is focused on helping agencies develop a vision for achieving “next-level” digital services for their constituency – and helping them develop a plan for executing on that vision. In this session, Mr. Snow will discuss how to build a team that both works well together and has the ability to think differently about how to solve problems. That requires careful attention both to structural issues (policies, processes, people, and politics) and cultural issues. Mr. Snow will share best practices and lessons learned from 18F’s groundbreaking work.

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