Not the Same Old IT: Rethinking the Digital Services Game Plan

Mar 02, 2016

1:00 pm - 1:45 pm

Evagelia Emily Tavoulareas

Founding Member

VA Digital Service

The Department of Veterans Affairs was one of the first agencies to organize a digital services team, and Ms. Tavoulareas was a founding member. In her session, Ms. Tavoulareas will share lessons learned during the last 18 months and offer insights into steps that agencies can take to raise the quality of the services they deliver.