Executive Director of Enterprise Services
Department of Commerce
Glenn is responsible for the planning, design, build and optimization of the US Department of Commerce’s multi-function enterprise services operations. His organization is currently providing human resources and acquisition services, including strategic sourcing/category management services, to the nearly 50,000 employees that work for the Office of the Secretary the Department’s 12 bureaus. Future scope for the organization includes financial management and information technology services.
Glenn joined the Department after an illustrious career in the private sector. As a Managing Director of Accenture Federal Services, he led the company’s Operations line of business. He and his team members were responsible for registering Federal tax preparers, originating and disbursing Federal student loans, collecting debt owed to the Federal Government, auditing a military service’s financial systems, and providing human resources to an intelligence agency. He also supported UNICEF in the planning, designing, building and running of their global, multi-function shared services operations.
Prior to joining Accenture, Glenn served as a Managing Director with KPMG LLP. As such, he led the shared services and outsourcing advisory practice’s public sector business. Among his clients were the US Air Force, Federal Bureau of Investigation, Internal Revenue Service, Transportation Security Administration, Architect of the Capitol, Environmental Protection Agency, US Agency for International Development, Commonwealth of Pennsylvania, State of Florida, State of Texas and the State of Michigan. Prior to his KPMG role, Glenn worked for Accenture LLP where he was a partner within its human performance line of business.
Earlier in his career, Glenn served as senior vice president for communications and external affairs with Viatel – a provider of dark and lit fiber, managed bandwidth, and telecommunications services in Europe and chief operating officer of the Computer & Communications Industry Association. He also worked in Federal and state government; he was a legislative aide to Ohio Congressman Ronald M. Mottl in the 1980s and chief of staff to Governor L. Douglas Wilder in the 1990s.
He presently serves on the Board of Trustees for the Science Museum of Virginia and the Board of Directors for Create Common Good, a charitable not-for-profit.
Glenn is a graduate of the American University from which he holds a Bachelor’s Degree in International Relations. He also holds a Master’s Degree in Science, Technology and Public Policy from the George Washington University.