Army lifer provides steady hand during Iraq drawdown

PEO C3T liaison officer smoothed the transition of shifting the focus from Iraq to Afghanistan
By Claire Heininger

During his 22 years of military service, Rich Miles studied battle tactics — enrolling in advanced courses, soaking up the expertise of Army leaders and legends.

But it was as a civilian that he finally deployed to a war zone.

Now serving in Iraq as the Liaison Officer for the Program Executive Office for Command, Control and Communications-Tactical (PEO C3T), Miles is putting his preparation to use. As the on-the-ground representative for the PEO, he is responsible for sustaining and supporting C3T systems in theater, as well as synchronizing the withdrawal of equipment and personnel with the drawdown of forces in Iraq.

“There's nothing better than seeing it — talking to the Warfighter on the ground and seeing plans being developed,” Miles said. “You read this in the book, you read about tactics, but when you live it, you know it's true that we have good Soldiers and they want to do the right thing.”

Miles, who retired from the Army as a lieutenant colonel in 2003, deployed to Iraq in January 2010 as the PEO C3T Liaison Officer (LNO). He serves as the subject-matter expert on PEO C3T systems in theater, including key communications networks such as the Warfighter Information Network-Tactical (WIN-T), and force protection systems such as those provided by Program Directorate, Counter-Rockets, Artillery and Mortar (C-RAM). Miles also represents the PEO to the United States Forces-Iraq (USF-I) headquarters, the 402nd Army Field Support Brigade and numerous other Army and Joint organizations.

“His candid and forthcoming attitude fostered and maintained a cohesive team and partnership with PEO C3T and United States Forces-Iraq,” said Lt. Col Terry M. Wilson, Product Manager Command Post Systems and Integration (CPS&I). PdM CPS&I, to which Miles is assigned, is part of Project Manager, WIN-T. “His performance has been absolutely superb in spite of the complexity of the drawdown environment and an Army that is transitioning to support and assist operations.”

The U.S. mission formally shifted from Operation Iraqi Freedom to Operation New Dawn on Sept. 1, 2010.

During the height of the conflict, the U.S. presence stretched to thousands of posts throughout Iraq. The drawdown called for shrinking that footprint to just six enduring hub locations for both people and equipment. Throughout the transition, Miles is ensuring visibility and accountability for hundreds of PEO C3T personnel and thousands of pieces of equipment, while distilling numerous operational orders into “clear and concise directions,” Wilson said.

“He has been invaluable in keeping the PEO informed of theater expectations and activities involving the drawdown of forces in Iraq,” said Joseph Hollenbeck, director of the PEO C3T Readiness Management Division. “Rich has been instrumental as the authoritative and responsive source providing our Program and Product Managers the most up-to-date planning guidance allowing them to plan proactively -- not execute reactively.”

Given that the Status of Forces Agreement between Iraq and the United States calls for the last U.S. troops to leave the country by the end of 2011, Miles is also laying the groundwork for the future. He is helping to educate Iraqis so they fully understand the tactical capabilities of systems like WIN-T, as well as how to safeguard the information traveling over the network.

He was also instrumental in ensuring frequencies were allocated for the Command and Control on the Move (C2OTM) digital backbone, Wilson said. C2OTM is a network of integrated Battle Command applications inside a mobile platform.

Colleagues say Miles is well suited to a difficult and evolving mission. His strong relationship with units and constant on-the-ground feedback has allowed senior leaders to adjust system components to Warfighters' needs, said Jimmy Preston, chief of the business management branch for PdM CPS&I.

“He is a very outgoing person, very personable, and he's well-versed in the subject matter,” Preston said. “And anything that he's not versed in, he's the type of guy that will dig until he gets the data and information required to do the job.”

About the Author

Claire Heininger, Symbolic Systems, Inc., is a contractor supporting the Army’s Program Executive Office Command, Control and Communications-Tactical (PEO C3T). This special report was commissioned by the Content Solutions unit, an independent editorial arm of 1105 Government Information Group. Specific topics are chosen in response to interest from the vendor community; however, sponsors are not guaranteed content contribution or review of content before publication. For more information about 1105 Government Information Group Content Solutions, please email us at [email protected]