Evolving with SEWP V

SEWP V is set to morph again, from a strict products-and-solutions focus to one that provides a more strategic platform for users. It allows agencies at the highest level to track and report on what they’re buying, and also provides them with control over what’s being bought. No wonder SEWP V is projected for increased growth.
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Joanne Woytek, SEWP program manager, made it a goal for the SEWP program office to develop a way to help its users assess the risks involved with the products and solutions they buy through the contract. The approach is to query SEWP contract holders on their authorized reseller relationship with various manufacturers.
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SEWP is working with the GSA and NIH to put together a desktop and laptop strategic sourcing product. The three agencies will be able to take the technical specifications they agree on and then work with industry and other federal agencies to develop a suite of specifications that each SEWP V contract holder will be able to implement through their own channels.
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SEWP V will give its users detailed data that will let them track orders at the line-item level, and also perform market research on the products they want to buy. SEWP customers will be able to tell exactly what people are buying which products and better plan for procurements. The automated SEWP tool will also let agency users interact directly with SEWP contract holders, so the program office will not have to act as a go-between.
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The SEWP office is trying to plan for the growth that’s expected in agencies’ use of SEWP .The vehicle itself has become much leaner in many ways, which should make it even easier for both vendors and users to conduct business. The SEWP program office also intends to be more active in interacting with both customers and vendors on the use of the contract.
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Over time, the technology focus of SEWP has changed as IT itself has changed. But, according to SEWP program manager Joanne Woytek, SEWP program administrators have tried to make sure the contract was flexible enough when put together that the program can grow in the way that technology is going. So far, so good.
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Far more than any other government procurement vehicle, SEWP has cemented a reputation for its customer service. It’s a matter of faith now that when users or vendors buy or sell through SEWP, they will receive the best hands-on service of any contract, bar none. It’s something Joanne Woytek has pushed ever since she became SEWP program manager in 1999.
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