The business world is evolving from a service economy to a digital services economy. As federal agencies continue working to modernize government business systems, they are looking to automate and digitize service delivery. The modern government agency needs automated content, process and governance solutions. This can help save costs, increase efficiency, and improve security posture and adherence to compliance standards. Modernizing content, process and governance management systems can help agencies realize the benefits of digital services by automating inefficient processes. It is critical that agencies continue to define news ways of managing and delivering on their mission.