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  • Oversight
    Shutterstock photo ID: photo ID: 245503636 By Mark Van Scyoc Sign outside the Internal Revenue Service building in downtown Washington, DC on December 26, 2014.

    IRS spent $1.2 million on unused data security software, auditors say

    In 2010, IRS began implementing a large data loss prevention solution to protect taxpayer data. Nearly a decade later, only one-third of the system is operational. 08/27/2019

  • Comment
    business opportunity (Khakimullin Aleksandr/Shutterstock.com)

    4 modernization best practices

    To support long-term modernization initiatives, agencies must invest in skilled staff and open, automated and collaborative processes. 08/22/2019

  • Telecom
    GSA Headquarters (Photo by Rena Schild/Shutterstock)

    GSA softens line on looming EIS due date

    Think of the September deadline for agencies to award contracts under the General Services Administration's $50-billion telecommunications contract as a "yellow light," said GSA's telecom services director. 08/21/2019

  • Acquisition
    laptops (Benjamin Haas/Shutterstock.com)

    Supply chain concerns make GSA rethink refurbished IT

    GSA is thinking about taking the rebuilt IT equipment special item number off Schedule 70 as part of a larger overhaul. 08/21/2019

  • Records Management
    secure file (Maksim Kabakou/Shutterstock.com)

    How petabytes are crushing the security classification system

    The official in charge of overseeing the federal government's information classification policy is warning that the current system is beginning to break – and he wants help and money to fix it. 08/20/2019

  • Homeland Security
    Long lines at Miami International Airport during a TECS outage in 2017

    Software bug caused CBP airport system outage

    A computer system outage that led to long passenger lines at international airports across the country on Aug. 19 was caused by a software bug, according to Customs and Border Protection. 08/19/2019

  • IT Modernization
    By asharkyu shutterstock ID 311303981

    Can EIS stay on schedule?

    With a fall deadline looming, so far just three awards have been made against the $50 billion governmentwide Enterprise Infrastructure Solutions telecom modernization contract. 08/19/2019

  • Defense
    The Pentagon (Photo by Ivan Cholakov / Shutterstock)

    How DOD will survive its next audit

    The Defense Department's chief financial experts explained how the second audit will leverage the benefits of the first. 08/15/2019

  • Comment
    Customer Experience federal

    Why CX in government is no longer optional

    In the era of big data, comprehensive CX programs are recommended for any enterprise to understand every aspect of customer interaction and perception. Though much has changed, that old adage that "the customer is always right" endures. 08/15/2019

  • Acquisition
    By asharkyu shutterstock ID 311303981

    More telecom vendors tipped for EIS authority

    Three smaller vendors on the government-wide Enterprise Infrastructure Solutions Contract are likely to be approved to accept task orders in the coming months, according to the latest data from the General Services Administration. 08/09/2019

  • Management
    tech budget

    OMB, GSA to oversee TBM buys

    A new review board will to supervise agency procurement of TBM tools and services and make recommendations about acquisition and deployment strategies. 08/07/2019

  • Digital Gov
    Online document management (Jirsak/Shutterstock.com)

    Watchdog urges IRS to expand e-filing

    The inspector general at IRS wants the agency to ditch its error prone and largely manual process for examining amended individual tax returns and allow users to submit their changes through the same streamlined e-filing portal used for original returns. 08/06/2019

  • Comment
    Shutterstock ID: 116697148 By extradeda

    The Federal Data Strategy demands the right infrastructure

    The policies are now properly aligned, but successful execution will require structural changes. 08/02/2019

  • Cloud
    cloud analysis (istorsvetlana/Shutterstock.com)

    Nuclear weapons security agency moving apps to cloud

    The National Nuclear Security Administration tells Congress it has more ideas for hybrid cloud platforms on its secure enterprise network. 08/01/2019

  • Oversight
    converged data center

    New data center metrics to show up in FITARA scorecard

    CIOs want FITARA scoring to grow as federal IT does, but not sprint ahead. 07/31/2019

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