The Office of American Innovation is set to expire at the end of the Trump administration, but one key official sees its effect enduring at the agency level.
As agencies push modernization, they should ditch risky spreadsheets and leverage automation to improve budgeting processes.
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IT security and HR shops must align their policies and activities to tackle the threat of data exfiltration.
Students drawn to digital government are bringing desperately needed skills (and enthusiasm) to agencies that are willing to engage, Steve Kelman writes.
Modern use of BPR can create cost savings by focusing on problem definition and clarity of roles and responsibilities vs. people's individual performance -- not by targeting budget or staff cuts.
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