Steve Kelman offers another story about hero civil servants (and a good president).
Steve Kelman reports on early efforts to leverage technology for better contact tracing.
The COVID-19 pandemic has presented CIOs at all levels of government with unprecedented challenges to respond to the critical needs of the country.
The forced social experiment brought on by the COVID-19 pandemic is compelling the federal government to adapt culturally and technologically at a rapid pace.
Steve Kelman spotlights another example of how non-traditional acquisition models can encourage innovation.
The coronavirus pandemic illustrates how far the federal government and states has to go to support an agile, 21st century public sector workforce.
Steve Kelman shares suggestive new research -- and offers some ideas for how federal managers might act on it.
Steve Kelman spotlights a story of smart acquisition hidden behind a doom-and-gloom headline.
Steve Kelman argues that Americans need to understand the essential contributions civil servants make to our society's mix.
Steve Kelman reports on the internally driven innovation taking place in the Air Force's BESPIN program.
To serve government buyers, a provider must balance between commercial efficiency and public accountability.
Steve Kelman argues that we all should be much more willing to ask for help.
Steve Kelman shares some tips for keeping a data-driven message compelling, not confusing.
Martha Dorris offers 10 predictions for how agencies will improve CX this year.
Steve Kelman considers the research on what makes for an effective motivator.
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Steve Kelman applauds the Department of Veterans Affairs' ambitious attempt to move beyond one-off prize-based contests to combat veteran suicides more effectively.
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A seasoned practitioner has some advice on how agencies can optimize their implementations of CDM tools, policies and processes.
Why data management is key to successfully realizing AI's vast potential to improve productivity, patient care, and public health and safety.
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