Communicating constructively about employees' shortcomings is hard. Steve Kelman seeks some input on one management expert's suggestions.
It can be tough for contractors to recover from a shutdown, which has broad implications for the effectiveness of agencies' IT operations.
Steve Kelman reports on a brilliant, practical academic study that shows a straightforward way leaders can boost organizational performance.
Steve Kelman applauds the executive order on "behavioral insights" and argues that the same principles should be applied to agencies' internal operations.
Steve Kelman considers what needs to happen to improve IT acquisition — and how likely we are to see it.
As Steve Kelman returns from a summer of aggressive medical treatment, he considers the all-too-common aversion to short-term sacrifices.
The FTC's chief technologist recently had his laptop stolen. What happened next shows just how valuable end-user privacy and security controls can be.
A recent survey found that only 33 percent of federal employees are very confident in current records programs.
Government innovation is a no-go unless agencies, prime contractors and startups come together to clear the path.
The natural tendency of RFPs and RFIs to protect outdated architectures must be overcome if FITARA is to succeed.
To satisfy citizens' digital expectations, agencies should shift their focus from exceeding expectations to improving the customer service experience.
The law's success hinges on a culture change from blame-setting to measuring progress toward desired goals.
The budget meetings might happen in Washington, but agency IT has some surprising centers of gravity.
In the first of three columns, a former government executive discusses what's really needed to prevent another massive data breach.
The agency's latest approach to telecom contracting builds on its past successes while embracing competition and innovation.
In the latest issue: Looking back on three decades of big stories in federal IT.
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