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The Lectern

Opinion that Matters

  • Comment
    BY By julia.m Royalty-free stock vector ID: 779956477

    What it takes to future-proof federal IT supply chains

    We have now advanced past that initial disruption brought about by the COVID-19 pandemic, and agencies and organizations should ask themselves: how can we make our supply chains better for the long term, and how do we continue to improve work-from-home security? 11/30/2020

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    customer experience (garagestock/Shutterstock.com)

    Leveraging emerging technologies to transform the citizen experience

    To effectively deliver a 21st century experience, agencies must prioritize modernizing digital call centers with these emerging technologies. 11/02/2020

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    Shutterstock image 1658927440 By Deliris masks in office coronavirus covid19

    A post-COVID IT roadmap

    It's time to start talking about the next steps we need to take to ensure that our IT infrastructure and tools can continue to support the remote workers, while providing state-of-the-art, timely customer service 10/25/2020