Steve Kelman reports on what prompted Kelly O'Connor to take an rather unusual career turn.
Now it's time for federal contractors to follow suit.
When it comes to discussion of government contracts, Steve Kelman contends that "the L word" comes up far too often.
By automating mundane administrative tasks, AI creates work experiences that unleash productivity, bringing out the best in human workers.
CIOs should consider infrastructure improvements to make sure agencies get the most out of IT modernization.
IT security and HR shops must align their policies and activities to tackle the threat of data exfiltration.
Students drawn to digital government are bringing desperately needed skills (and enthusiasm) to agencies that are willing to engage, Steve Kelman writes.
Modern use of BPR can create cost savings by focusing on problem definition and clarity of roles and responsibilities vs. people's individual performance -- not by targeting budget or staff cuts.
Steve Kelman argues that government innovation needs more of the latter.
A series of well-intended cloud initiatives have left agencies with unforeseen security challenges, but overcoming them is not hard if you know where to look.
It has long been assumed that empowering employees can boost an organization's performance, Steve Kelman notes, but new research finally delivers the data to prove it.
The latest rankings find agencies' scores flat -- and still far behind commercial averages.
Agencies must rethink their security as both the logical and physical attack surfaces expand.
Steve Kelman believes a lighter touch and a bit more trust could transform today's compliance culture.
By burning precious staff hours on tasks that can be automated, organizations are risking team burnout and "direct and measurable damage" to the mission.
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Steve Kelman notes (happily) that federal workers are being viewed as real people, rather than part of the problem.
Steve Kelman shares some surprising evidence on what really gives would-be contractors pause.
Steve Kelman shares a compelling argument that agencies should skip the buzzwords and simply embrace the principles of better software development.
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