CIOs or CXOs

Biden's CX order puts new momentum behind longtime efforts, leaders say

Officials at an ACT-IAC event explained how a recent White House executive order on customer experience is helping to unify disparate CX efforts across government.

  • By Natalie Alms

More funding needed for Biden’s CX order, says industry group

The Alliance for Digital Innovation said that “current funding levels will not be enough to provide an on-going, modern, and customer-centric digital experience,” called for in the customer experience executive order, and urged the administration to replenish the Technology Modernization Fund and the Federal Citizen Services Fund to support improved CX.

  • By Natalie Alms

So many chiefs, so little coordination

The growing number of roles with "chief" in the title are complicating governance and security efforts, especially when they bypass the CIO.

  • By David Wennergren

Tony Scott drops the new federal cyber strategy

The federal CIO announced the Cybersecurity Strategy and Implementation Plan on Oct. 30, alongside updated FISMA guidance, all aimed at improving Uncle Sam's cybersecurity posture in months and years to come.

  • By Zach Noble

Why FITARA is more about management than IT

As agencies work to comply with new IT acquisition law, federal CIO Tony Scott says the big question marks are about management, not technical IT issues.

  • By Mark Rockwell

Here's what VA's decisive new CIO has planned

LaVerne Council is preparing to reveal a new cybersecurity strategy and an overall direction for IT operations at the Department of Veterans Affairs.

  • By Adam Mazmanian

The totally awesome future of GIS

Federal CTO praises open data, predicts a new wave of map-driven innovation.

  • By Frank Konkel

Every sheriff needs a deputy

No leader is complete without a strong right hand, and CIOs are no exception. Deputy CIOs, though less visible than their bosses, nonetheless play a vital role in managing agency technology.

  • By Matthew Weigelt

DISA appoints new CIO

David Bennett succeeds Henry Sienkiewicz as DISA CIO.

  • By Amber Corrin

Tangherlini to centralize GSA's IT, people management

GSA's CIO could gain considerable new influence under restructuring plan, acting administrator tells Senate panel.

  • By Matthew Weigelt

Found in translation: How one person unites a leadership team

An agency's business leaders speak a different language than its technology heads, but to accomplish the agency's mission goals they must communicate. At the intersection of these contentious constituents there is often one person providing translation.

  • By Matthew Weigelt

Meagher stresses support for veterans in DNC remarks

The former Interior Department CIO and 2005 Federal 100 winner stressed the importance of supporting veterans as they return from war.

  • By FCW Staff

Former DHS privacy head moves to law firm

Mary Ellen Callahan headed up the first statutorily required privacy office while at Homeland Security Department and now takes that experience to the private sector.

  • By Matthew Weigelt

Transportation CIO to step down

DOT's top IT official plans a new career advising companies.

  • By FCW Staff
Featured eBooks

VA CIO charts progress on clearing claims backlog

VA deploys latest version of paperless claims processing system, another step on the road to eliminating a longstanding backlog.

  • By Camille Tuutti

GSA CIO to co-chair Heroines in Technology Awards Gala

The annual gala honors women in the technology community for their dedication to community service.

  • By FCW Staff

How BYOD is helping one agency ease the pain of budget cuts

A careful analysis led the EEOC to find a few simple adjustments to make up for lost funds. Here's how they did it.

  • By Camille Tuutti

What's with all these chiefs?

Why are there so many chiefs in government? And if that word is in your title, are you a hotshot or a hat rack?

  • By Bob Woods

GSA formally announces Davie as acting FAS commissioner

Davie brings 20 years of GSA experience to the post as Commissioner Steve Kempf begins medical leave.

  • By Matthew Weigelt

GSA looks to a future of everything as a service

GSA is interested in moving everything it can to a service model.

  • By Camille Tuutti

US faces new uphill battle in cyberspace

Emerging threats from developing nations will pose new dangers to the nation, according to a cyber official.

  • By Camille Tuutti