Gov 2.0 or e-Gov

Streamlining delivery at USDA

Rebecca Piazza, former 18F acting executive director, is working at USDA on customer experience in food and nutrition benefits. The hope is that the work could increase participation in programs by taking away administrative burdens.

  • By Natalie Alms

Agencies scored on Twitter use

Measuring effective use of Twitter proves to be more challenging than it seems.

Agile development faces entrenched resistance

Policies and guidance help move agile development along, but agencies are struggling with challenges rooted in cultural issues.

  • By Camille Tuutti

Rising Star: Haley Van Dyck

Haley Van Dyck, a policy analyst at OMB, played a key role in creating the Digital Government Strategy.

OPM's Berry finds it 'incredibly crazy' that claims process not automated yet

OPM's retirement claims processing could see a long-awaited makeover in spring 2013, according to the agency's head.

  • By Camille Tuutti

Rising Star: Christine Calvosa

Christine Calvosa, chief technology officer at the Agriculture Department's Natural Resources Conservation Service, developed and deployed the NRCS website only months after taking over the troubled project.

Ten years later, e-gov compliance is still incomplete

Agencies have done much of what the E-Gov act asked of them, but trouble spots remain.

  • By Camille Tuutti

Is open government open enough?

Federal agencies have released mountains of data since 2009. Now the push is to encourage broader use of all that data -- and to create real value and impact.

  • By John Moore

Can mobility escape the security snare?

Federal mobility efforts are advancing fast, but discussions keep coming back to unresolved security issues. ATF's Rick Holgate suggests that agencies are making progress.

  • By Camille Tuutti

Technology concerns infuse Democratic platform

The Democratic party's platform stresses technology, as both challenge and solution.

  • By Camille Tuutti

Zients claims $4B savings through technology, management improvement

As agencies attempt to follow an executive order urging cost reductions, OMB chief says they've hit early successes with a variety of management and technology changes.

  • By Michael Hardy

ID management: A matter of trust

People have countless reasons to support good digital identity management. When the federal government is involved, however, a complex challenge gets even trickier.

  • By John Zyskowski

Digital government push fuels BYOD adoption

Agencies considering a policy for employees to bring their own devices now have a toolkit as aid.

  • By Camille Tuutti

'Rockstar' innovators descend on Washington

The newly minted Presidential Innovation Fellows will take a half-year to work on projects benefiting all citizens.

  • By Camille Tuutti
Featured eBooks

Industry members laud Digital Government Strategy

The framework to transform the government to better suit 21st-century needs gets nods from private-sector IT professionals.

  • By Camille Tuutti

NIST could move to Drupal

Another proprietary system could be destined for the dustbin as NIST considers a move to an open-source option.

  • By Camille Tuutti

Citizens provide guidance for Commerce's digital government efforts

Officials at the Commerce Department asked the public for ideas on what to focus on in implementing the federal digital strategy, and the replies are coming in.

  • By Camille Tuutti

A Twitter guide for the perplexed

The IBM Center for the Business of Government offers tips for federal managers who aspire to be Twitter pros.

USAJobs clears security hurdle

The federal job site gets the green light on cybersecurity.

  • By Camille Tuutti

Take the pain out of website management

Here’s why the Obama administration’s new digital strategy directs agencies to adopt a content management system sooner rather than later.

  • By John Moore

ODNI redesigns website with social media in mind

The website for the U.S. intelligence community gets a new look.

  • By Camille Tuutti