Digital Government

IRS leader explains why the IRS went to ID.me 

The agency needs to be able to identity proof online users at a certain level to be able to offer a full menu of online services, Rettig told lawmakers.

IT Modernization

IRS aims to clear backlogged tax returns by end of year

As of March 18, the backlog of unprocessed paper tax returns was at nearly 15 million but IRS Commissioner Charles Rettig told lawmakers that he wants to get that to a “healthy” level. 

Digital Government

White House elevates CX with executive order

A Biden administration executive order looks to use tech to simplify and reduce friction in citizen interactions with government programs and services.

Cybersecurity

$500 million for TMF, other tech added to Build Back Better

Governmentwide technology modernization appropriations are back in the Biden administration's signature Build Back Better legislation, but the timing of a vote remains unclear.

Acquisition

IRS tech, CISA funding in Build Back Better

An effort to put $3.5 billion into key governmentwide tech modernization accounts appears to have come up short in the Build Back Better bill, but there's still a lot of technology spending on the table.

Digital Government

A 60-year-old IRS IT system won't finish modernizing until 2030

The Internal Revenue Service's plan to modernize its key source for individual tax data has seen multiple cost and schedule changes since it started in 2009.

Workforce

IRS solidifies relationship with management group

The IRS and the Professional Managers Association have reached a final consultative agreement to keep agency managers in the loop about agency decisions.

IT Modernization

Federal CIO tees up 7 new TMF awards

The awards, the first since TMF's $1 billion plus-up in the American Rescue Plan Act, are expected to be made public soon.

Digital Government

House Dems seek $1B for IRS to improve access to child tax credit

The IRS had come under criticism for an online tool targeting the neediest recipients of advance child tax credit payments that was not mobile-friendly and lacked non-English language resources.

IT Modernization

IRS dips into enforcement funds, user fees for IT

"Each year, the IRS must take extraordinary measures to fund IT," IRS Commissioner Charles Rettig explained in an August letter to three senators.

IT Modernization

Pilot IRS awards five scanning contracts

The IRS is using an innovative procurement program to test and deploy experimental solutions to digitize paper files as part of an agencywide effort to reduce the reliance on non-machine-readable documentation.

Acquisition

IRS looks to experiment with augmented reality

Taxpayers might soon be able to file their financial documents with the help of AR capabilities thanks to an experimental procurement technique the IRS is using to test and deploy innovative technologies and solutions.

Workforce

How an IRS hiring blitz can help pave the way for IT modernization

The tax agency's chief procurement officer says she's on a mission to find top talent to work with industry while modernizing the agency's acquisition processes amid a ballooning tax gap.

Digital Government

Treasury taps Code for America for tax credit tool

The administration is getting a head start on releasing a permanent, multilingual, mobile-friendly tool for non-filers to sign up for its expanded CTC program with the help of the civic technology non-profit Code for America.

Digital Government

Wyden dings IRS for access issues in tax credit tool

The chairman of the Senate Finance Committee wants the tax agency to offer its advanced child tax credit tool in more mobile-friendly format and make the content available in more languages.

Digital Government

TurboTax-maker Intuit will leave free tax filing partnership with IRS

The company’s decision throws the future of the Free File program, which was created as an alternative to an IRS free tax filing system, into doubt.

House panel trims Biden's TMF ambitions

A funding bill passed out of committee on Thursday pegs $50 million for the Technology Modernization Fund – far less than the $500 million sought by the Biden administration.

Digital Government

IRS chief presses case for boost in IT, cyber funding

IRS Commissioner Charles Rettig said the agency can use a 10% increase in funding included in the White House fiscal year 2022 budget proposal to "improve conditions for every American" while strengthening the agency's cyber posture.

People

White House nominates top Army career civilian official to be DOD's comptroller

The White House has nominated Kathleen Miller, the administrative assistant to the Army secretary, to be the Defense Department’s deputy undersecretary of defense (comptroller).

Cybersecurity

Connecting and supporting the post-pandemic workforce

After a year of emergency response, IT leaders are planning for a permanently changed operating environment.

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