Records Management

Text messages are federal records and must be saved, DOD orders

After news that Jan. 6 insurrection-related texts were wiped from former Pentagon officials’ phones, Deputy Defense Secretary Kathleen Hicks ordered data on department devices must be retained. 

A top senate democrat asks the defense watchdog to investigate a new batch of missing Jan. 6 texts

“I don’t know whether the failure to preserve these critical government texts from Jan. 6 is the result of bad faith, stunning incompetence, or outdated records management policies, but we must get to the bottom of it,” said Sen. Dick Durbin, D-Ill.

How federal agencies can integrate artificial intelligence into records management

COMMENTARY | Agencies need to factor newer forms of digital records—like those Zoom meeting recordings—into their records management plans.

A top senate democrat has asked DOJ to investigate missing Jan. 6 text messages

The Homeland Security watchdog has been under fire for its handling of the matter. 

GPO unveils key priorities for 5-year modernization plan

The Government Publishing Office is including a six-step process to emphasize its modernization and innovation efforts over the next five years.

Ferriero to retire from National Archives

Archivist of the United States David Ferriero is retiring from his post in April after 12 years in the position.

Lawmakers seek probe of veterans' records requests backlog

The National Personnel Records Center is facing a backlog of 550,000 requests that built up over the course of the COVID-19 pandemic.

Hurricane Ida knocked out key NARA system

The system is back up and running, but the sustained outage could lead to delays in the approval of annual records transfer requests.

It's time for government tech to address inequities in service delivery

Civil servants and vendors have traditionally approached government software with a mindset that has created administrative burdens – a confusing online application can stand in the way of someone getting healthcare, food assistance and unemployment insurance.

Why VA must keep Vista healthy

The moratorium on further Vista investment put in place three years ago creates major strategic issues for the Department of Veterans Affairs as the agency looks to put Cerner's commercial electronic health record system in place.

Pilot IRS awards five scanning contracts

The IRS is using an innovative procurement program to test and deploy experimental solutions to digitize paper files as part of an agencywide effort to reduce the reliance on non-machine-readable documentation.

Globally connected data can safeguard the defense industrial and technology base

Data can play a critical role in planning and ultimately protecting the nation's valuable talent, resources and supplies.

TMF could help solve records request backlog for veterans, lawmakers say

A bipartisan group of lawmakers from the House Oversight and Reform Committee wants the National Archives and Records Administration to apply for funding from the Technology Modernization Fund to modernize its IT systems and clear its backlog of 500,000 records requests from veterans.

NARA seeks DOD's help in addressing records request backlog

Many records housed in a St. Louis facility are critical to veterans' benefits applications but can't be accessed remotely.

Automating the Plum Book and other Sunshine Week bills

Among the current crop of "Sunshine Week" bills are measures to continually update the Plum Book of federal appointments and to require the president to establish records management controls to store electronic messages in a way that they can later be searched and retrieved.

The long road to electronic records management

A deadline looms for switching to all-digital records, but the pandemic and other developments are presenting new challenges.

Thrift Board taps Accenture for consolidated records contract

The Federal Retirement Thrift Investment Board plans to roll out new features to plan participants, including electronic signatures.