Author Archive
Digital Government
Leveraging emerging technologies to transform the citizen experience
To effectively deliver a 21st century experience, agencies must prioritize modernizing digital call centers with these emerging technologies.
Workforce
The government reorganization plan: There may be a pony in there after all
Attention and criticism have focused on the proposed org-chart changes, Alan Balutis notes, but the real opportunities lie elsewhere.
Workforce
Reorganizing government: Lessons for rightsizing and downsizing
With agency reorganization plans due this month, Alan Balutis offers nine reminders for executives who will shape the change.
Workforce
A hollow administration?
Hundreds of top agency positions remain unfilled in the Trump administration, but maybe some should stay that way.
Workforce
A modest proposal to improve government IT
Alan Balutis and Don Upson debate the wisdom of a cabinet-level IT shop -- and a thorough reorganization of about a dozen other agencies.
IT Modernization
The CIO and government IT
Two longtime federal IT leaders discuss the pros and cons of elevating agency CIOs in the executive branch power structure.
Independence, accountability and the Office of Inspector General
Two longtime federal IT leaders explore the balancing act required to maximize IGs' effectiveness.
Workforce
Government's unending saga of management reform
The problem with President Trump's management agenda is not its particulars -- it's that we've been talking about the same changes for decades.
Workforce
Trump's disruption: Could there be a silver lining?
Alan Balutis argues that government needs a good shake-up.
Workforce
Donald Trump's management agenda
The president-elect has hinted at his management priorities. Alan Balutis pulls all those clues into one place.
IT Modernization
There’s still hope for IT modernization funding
There is more than one way to pay for modernization efforts at federal agencies.
Workforce
Let's make government great again -- and start by cleaning house
Alan Balutis argues that the next administration must be bold in modernizing the management agenda.
Wish they all could be... (Part II)
How can the innovation culture of Silicon Valley help government technology? Two experts count the ways.
Workforce
Wish they all could be...
The administration is right to be building bridges with the tech community. But there's talent to be found outside California.
Workforce
Why Congress should look back before charging ahead
FITARA has the potential to force real change, Alan Balutis writes -- but not if legislators take their eyes off the ball on implementation.
Workforce
It's too soon to abandon CIOs
Alan Balutis argues we should let CIOs perform as the Clinger-Cohen Act intended before reinventing the role yet again.
8 predictions to put on your calendar
Cisco's Alan Balutis shares his thoughts on what will happen in the coming year.
How IT reform could still pass Congress this year
Precious little time is left for legislative action, but Alan Balutis explains why FITARA and other reform efforts still have a chance.
IT Modernization
Don't throw me into the savings tar pit
Alan Balutis warns that IT cost savings rarely work out as planned.
Workforce