Workforce

Which federal agency packs the most online punch?

There's clout, and then there's Klout, and a new study ranked 34 federal agencies for their online Klout scores.

Cybersecurity

IG sparks dispute over CIO's power

Does the DHS CIO have enough budget authority? The agency and an auditor disagree.

Cybersecurity

Customs and Border Protection not taking privacy seriously, audit says

Customs and Border Protection collects millions of pieces of information on travelers each year, but has only a part-time privacy officer.

Cybersecurity

DHS agencies starting to integrate missions, CIO says

The Homeland Security Department has identified 13 core missions offering opportunities for integration across agencies, according to CIO Richard Spires.

IT Modernization

Sky's the limit for new IT options at NASA's Goddard center

Adrian Gardner, CIO at NASA’s Goddard Space Flight Center, says balancing IT agility with sound and secure practices is a challenge

Cybersecurity

Border Patrol relies on data analysis in new strategic plan

The Border Patrol describes a "whole-of-government" approach, reduces need for fences and agents.

IT Modernization

Which agency's websites are outscoring Amazon for customer satisfaction?

Agencies benefit from customer satisifaction when users are content to use the website rather than telephone or walk-in service.

People

SSA needs to better manage its IT systems, GAO says

The Social Security Administration's reorganization in 2011 left a few loose ends untied.

VA IT budget to get a boost in House spending bill

The Veterans Affairs Department's information technology budget gets a hefty raise next year under a proposal released by the House Appropriations Committee.

Cybersecurity

DHS budget gets 1.2 percent cut under House GOP committee plan

The Homeland Security Department escaped major spending cuts under a budget package presented by the GOP-run House Appropriations Committee.

Cybersecurity

Technology plays smaller role in new border patrol strategy

The Border Patrol, following the failure of SBINet, reduces its reliance on technology in new strategy.

Twitter users have mixed view of GSA scandal, study shows

An analysis of thousands of tweets about the recent lavish spending at a GSA conference shows a surprising mix of views about the scandal, according to a new study.

Majority of US embassies tweeting for diplomacy, report says

U.S. embassy tweeting is off to a good start with 69 percent of embassies engaging in Twitter communications, according to a new study.

IT Modernization

SSA introduces new personalized online statements

The SSA's new online records system could suffer from errors in the agency's database or users trying to use stolen personal information.

IT Modernization

IRS saved millions by virtualizing servers, IG says

The Internal Revenue Service saved a bundle by virtualizing about 2,500 servers, according to a new report from the Treasury Inspector General for Tax Administration.

GAO finds gaps in federal land management data

A recent study by a congressional watchdog agency found gaps in data collection regarding federal management of 650 million acres.

People

Federal agency CIOs squeeze savings from IT spending

CIO shares successful savings strategies.

Workforce

Who pays for teleworkers' network connections?

The growing popularity of teleworking is giving rise to questions that had not been considered at any length before.

Workforce

To tweet or not to tweet: Feds weigh the dangers and benefits

The public nature of Twitter presents some risks, but savvy feds are finding ways to share.

IT Modernization

DHS virtualization project could lead to mobility strategy

The Homeland Security Department is trying out a virtual desktop strategy, and if it successful it could form the basis for mobility as well.

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