Author Archive

Audrey Mickahail

Audrey Mickahail is director of the IT practice at CEB.
Workforce

Make shared services a shared success

To realize the benefits of shared services, IT leaders must develop a migration strategy that informs participants of their responsibilities and determines the steps involved.

Workforce

Exploring the next wave of IT cost cutting

By applying a long-term mindset to strategic cost-saving initiatives, agencies can reshape how IT supports mission delivery.

Cybersecurity

Building top-notch information security teams

High-performing security teams look very different today than they did a decade ago, but too many agencies have paid insufficient attention to attracting and developing the right talent.

Workforce

How business-led IT changes the game

As other departments increase their technology spending, IT leaders can reap the benefits for the entire agency by following these five steps.