Author Archive

Bob Osborn

Bob Osborn is CTO Federal of ServiceNow.
People

How AI will change the way government works

By automating mundane administrative tasks, AI creates work experiences that unleash productivity, bringing out the best in human workers.

  • By Bob Osborn
Modernization

Virtual roadblocks to modernization

Our aging federal IT infrastructure is a big impediment to using state-of-the-art tech applications for government service delivery.

  • By Bob Osborn