People
How long do e-mail messages stay fresh?
In Connecticut, the Office of the Public Records Administrator and State Archives oversees the handling of all public records, including e-mail messages.
People
To save or delete?
The issue of whether e-mail messages are government records subject to freedom of information laws is just showing up on the radar screens of most jurisdictions
People
Over 281 million served
Agencies begin to adopt a business approach to customer relationship management
People
Government as seller
For customer relationship management software vendors, government agencies with commercial-like operations are generally perceived, you might imagine, as an easier sell.
Acquisition
Schedule veterans racking up sales
The growth in service revenue on the Federal Supply Service schedule has meant increased sales for schedule veterans such as BMC Software Inc. and Logicon FDC (formerly Federal Data Corp.).
Acquisition
The way things (should) work
As the General Services Administration crafts rules covering service acquisitions off the schedule program for the Federal Acquisition Regulation, potential customers can find the existing procedures in several places on GSA's Web site.
Acquisition
Scheduling a service fix
Schedule-based IT service sales are soaring, though the practice is drawing fire
Acquisition
How firms get a schedule
In January, AppliedTheory Corp. finished a several-month process to become one of more than 1,800 companies offering professional services on the General Services Administration schedule.
People
Introduction
The Information Technology Association of America predicted in April 2000 that roughly half of the 1.6 million IT jobs expected to be generated during the year would go unfilled.
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