People
Housing Sites
The Department of Housing and Urban Development has also made e-commerce work for the agency.
People
As the Web Turns
Although many states have made progress in formulating policies to address electronic records management issues related to new systems, legacy systems and e-mail, most consider records generated on World Wide Web sites to be the most difficult to master.
People
For the Record
In Ancient Greece, they hanged people caught destroying antiquities thought to be records. Modern state and local governments, not quite so extreme, protect public records with laws. Today, those paper-based laws are fast becoming antiques themselves.
Digital Government
Charge It
Despite the plethora of high-tech solutions for conducting electronic business, many state and local governments are finding that low-tech is the way to go ? as in plastic.
Digital Government
Security services to the rescue
As agencies begin to free themselves from the burden of Year 2000 remediation, many will focus on the next big blip on management radar screens: securing federal networks from external and internal threats.
Digital Government
Virtual security services offered
While security assessment services are gaining prominence alongside software products as a standard part of an overall security purchase, at least one vendor is offering virtual assessment services so that agencies don't even have to buy the software.
Digital Government
Caught in the Web
Government Webmasters, many with backgrounds far from City Hall, are being thrust into the center of an increasingly complex, public and critical part of the civic world.
Digital Government
High-end servers crack the glass house
The federal government data center, once the exclusive domain of the mainframe, increasingly is inhabited by highend Unixbased servers and Microsoft Corp.
Digital Government
Vendors simplify storage management
The explosive growth of networked computers at government agencies and their increasing support of online applications is driving the value and volume of stored data to new heights. Unfortunately, agency information technology managers don't often have the luxury of adding staff to keep pace. That'
Digital Government
Schools Open for Business
While many students undertake business case studies involving theoretical marketing or distribution questions, students in an Orange County, Va., venture are busy meeting production quotas for the hundreds of personal computers they build during the school year and designing World Wide Web pages fo
Digital Government
Fax over IP: Great expectations
The concept of transmitting conversations over the Internet has attracted a lot of attention over the past year if not a lot of business. But a similar concept, with another whole range of benefits, also is emerging: faxing over the Internet. Largely because of its potential to lower telecommunic
Digital Government
Securing the Link
To meet a federal mandate to reduce welfare rolls, the Florida Department of Labor and Employment Security needed to find a way to transmit data securely with new privatesector partners while allowing them access to internal databases.
Digital Government
Digital Signatures Key to Cross-Governmental Biz
The General Services Administration last month awarded the first in a series of contracts for publickey infrastructure services and products that states will be able to use in their dealings with the federal government.
Digital Government
Going with the flow
Responding to the federal government's move toward a paperless environment, workflow automation vendors are moving to tap the need to manage and store the massive amount of electronic documents generated by agencies. As electronic documents increasingly supplant the paper forms that traditionally h
Digital Government
Caching in
As the Internet continues its explosive growth, industry is moving to offer information technology managers alternatives to provide employees with quick and easy access to World Wide Web site content without devouring precious agency bandwidth.
Digital Government
Pacing Online Customer Service
When Tom Horley returned from vacation in early July, he had 700 email messages waiting for him, all containing questions or requests from users of Pennsylvania's official World Wide Web site. Horley, the chief of multimedia for Pennsylvania, said he would be able to answer the backlogged mail wi
Digital Government
Web-based training 'Class of 2000'
As agencies mold their information technology operations to capture the power of the Internet, they increasingly are looking to online training tools to provide inexpensive, flexible alternatives to traditional classroom training.
Digital Government
Mounting an anti-virus defense
An tivirus software, which often was viewed as the security stepchild to sibling powerhouse technologies such as intrusion detection and firewalls, has been elevated to a new market status following the 'Melissa' virus, which in March infected machines worldwide via email. Once sold mainly as a s
Digital Government
E-commerce security: An identity crisis
To meet the burgeoning security demands associated with agency electroniccommerce efforts, industry has begun to offer comprehensive software and hardware solutions that provide a vital function: the ability to establish or 'authenticate' the identity of users involved in electronic transactions.
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