Author Archive

Kris van Riper

Kris van Riper is a managing director at CEB.
Workforce

Make shared services a shared success

To realize the benefits of shared services, IT leaders must develop a migration strategy that informs participants of their responsibilities and determines the steps involved.

Cybersecurity

A breach is coming -- is your agency ready?

The key to successfully navigating a security breach is to develop a three-pronged, comprehensive incident response process ahead of time.

Workforce

Next-generation IT governance

CIOs must find ways to nudge mission partners toward smarter investment decisions.

Workforce

Roadmapping: A key tool for FITARA compliance

A technology roadmap can help agencies reap the benefits FITARA has to offer. Here are the four stages of a successful effort.

Workforce

Maximizing the effectiveness of customer service

To satisfy citizens' digital expectations, agencies should shift their focus from exceeding expectations to improving the customer service experience.

Workforce

Building an open environment for innovation

Federal IT leaders can more effectively promote innovation at their agencies by promoting an organizational climate that is open to risk and change.

Cybersecurity

Boosting employees’ security awareness

By designing security training tailored to employees’ behavior, agencies can quickly reduce risk -- and save time and money

IT Modernization

IT’s role in supporting workplace collaboration

As feds increasingly turn to cloud-based tools, IT leaders have an opportunity to reduce risks without hindering innovation.

Workforce

Building more agile project management offices

Delivering business outcomes with continuously changing IT portfolios requires project managers to have a more entrepreneurial skill set.

Workforce

Exploring the next wave of IT cost cutting

By applying a long-term mindset to strategic cost-saving initiatives, agencies can reshape how IT supports mission delivery.

Workforce

Closing the gender gap in federal IT

Here are several actions federal managers can take to create a more gender-diverse -- and successful -- workforce.

Digital Government

Preparing for the future of federal IT

Agency leaders must proactively invest time, energy and resources to shape the future rather than reactively wait for change to happen.

Workforce

How to hire millennials

What agencies must do to build the next generation of tech talent.

Workforce

How business-led IT changes the game

As other departments increase their technology spending, IT leaders can reap the benefits for the entire agency by following these five steps.

Workforce

Managing the IT talent portfolio

Agencies often overlook the importance of having a strategic management plan for one of their most valuable resources: The IT workforce.

Workforce

Boosting IT employee engagement

IT managers can improve retention and productivity by focusing on these four drivers of employee engagement.

Workforce

The need for strategic IT workforce planning

Contending with IT talent risks in today's budget-constrained environment is critical and demands a focused approach.

Workforce

The key to better IT portfolio management

Federal leaders need to balance their spending on operations and new projects to support strategic IT priorities and budget plans

Workforce

Keeping IT leadership transitions on track

When the performance of new IT leaders flags, the whole organization suffers. Here are some tips for successful transitions.

Workforce

From big data to better decisions

Progressive IT departments are moving beyond big data's hype by focusing on its promise of enabling better decision-making.