Author Archive
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Make shared services a shared success
To realize the benefits of shared services, IT leaders must develop a migration strategy that informs participants of their responsibilities and determines the steps involved.
Cybersecurity
A breach is coming -- is your agency ready?
The key to successfully navigating a security breach is to develop a three-pronged, comprehensive incident response process ahead of time.
People
Next-generation IT governance
CIOs must find ways to nudge mission partners toward smarter investment decisions.
People
Roadmapping: A key tool for FITARA compliance
A technology roadmap can help agencies reap the benefits FITARA has to offer. Here are the four stages of a successful effort.
People
Maximizing the effectiveness of customer service
To satisfy citizens' digital expectations, agencies should shift their focus from exceeding expectations to improving the customer service experience.
People
Building an open environment for innovation
Federal IT leaders can more effectively promote innovation at their agencies by promoting an organizational climate that is open to risk and change.
Cybersecurity
Boosting employees’ security awareness
By designing security training tailored to employees’ behavior, agencies can quickly reduce risk -- and save time and money
Modernization
IT’s role in supporting workplace collaboration
As feds increasingly turn to cloud-based tools, IT leaders have an opportunity to reduce risks without hindering innovation.
People
Building more agile project management offices
Delivering business outcomes with continuously changing IT portfolios requires project managers to have a more entrepreneurial skill set.
People
Exploring the next wave of IT cost cutting
By applying a long-term mindset to strategic cost-saving initiatives, agencies can reshape how IT supports mission delivery.
People
Closing the gender gap in federal IT
Here are several actions federal managers can take to create a more gender-diverse -- and successful -- workforce.
Featured eBooks
Digital Government
Preparing for the future of federal IT
Agency leaders must proactively invest time, energy and resources to shape the future rather than reactively wait for change to happen.
People
How business-led IT changes the game
As other departments increase their technology spending, IT leaders can reap the benefits for the entire agency by following these five steps.
People
Managing the IT talent portfolio
Agencies often overlook the importance of having a strategic management plan for one of their most valuable resources: The IT workforce.
People
Boosting IT employee engagement
IT managers can improve retention and productivity by focusing on these four drivers of employee engagement.
People
The need for strategic IT workforce planning
Contending with IT talent risks in today's budget-constrained environment is critical and demands a focused approach.
People
The key to better IT portfolio management
Federal leaders need to balance their spending on operations and new projects to support strategic IT priorities and budget plans
People
Keeping IT leadership transitions on track
When the performance of new IT leaders flags, the whole organization suffers. Here are some tips for successful transitions.
People