Imagine a world without any power or service outages. Think of the hours you’d save and the headaches you’d avoid. You could roll out high value new services, and keep those services running smoothly. How do you bring order to chaos, though? How do you focus on improving service delivery when you spend most of your time putting out fires? Business service outages can have a serious impact on government agencies at many levels. It has a negative effect on citizens trying to log on, and agency employees trying to do their jobs. It can result in financial loss and damage to an agency’s reputation.
During this webcast, you’ll learn how to eliminate outages with a service aware approach, ingest operational information, and help IT proactively address issues and quickly respond to incidents.
Topics of this session will include: