In 2020, the US Census Bureau accepted online responses for the very first time. This massive modernization effort will not only improve response rates and save the government millions of dollars, but open up new pathways in data analytics that, up until now, were impossible.
While this is great news for the US Census Bureau, it’s even better news for other government agencies who are trying to digitize their own services at scale.
Hear from Stephen Buckner, Assistant Director of Communications, U.S. Census Bureau, on what the 2020 Census is about, and how the Census Bureau modernized their digital services to deliver a people-driven experience.
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