A utility company that generates more than 35 percent of the electricity used by New York State sought a more efficient way to comply with data collection and reporting requirements. The existing manual process disrupted the work of employees tasked with capturing data on screen shots – thermal and vibration ratings, motor and pump speeds – converting it to a standard format and transmitting reports. Workers repeated the procedure every hour around the clock. Using Automation Anywhere, the utility’s staff wrote scripts in 20 minutes that automated the entire process. Building on that success, the utility's IT staff has automated more than a dozen redundant processes, saving time, reducing errors and improving productivity.
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