A study of organizations achieving superior business outcomes as a result of acquiring advanced capabilities concluded that they had adopted robotic process automation solution - deriving maximum impact from those tools in operational areas, according to an analysis by Everest Group Research. Those organizations generated four times the return on investment and three times the resource capacity compared to other enterprises; achieved 50 percent improvement in operational metrics, compared to 30 percent for other enterprises; and were significantly more likely to produce a high impact outcome in strategic areas, such as customer experience and time-to-market. In addition, the high-achieving organizations that adopted RPA developed differentiated capabilities across the organization: vision and strategy, organization and talent, and next-generation automating technologies.
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