Survey shows progress, challenges in President's Management Agenda
Federal leaders are clearly focused on all aspects of modernization. In everything from technology to staffing to operations, managers are assessing their ability to better respond to customer needs. We refer to this concept as "Future-Forward Government." Initiatives such as the IT Modernization Centers of Excellence are only one example of innovations meant to enhance government operations.
The President's Management Agenda released in March 2018, and its corresponding Cross Agency Priority (CAP) goals, lay out a long-term vision for modernizing government in key areas to improve business operations and customer service, while being good stewards of taxpayer dollars...
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