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Akima ACE: Automation for Complex Enterprises

Akima ACE is a proven process for implementing an automated tier 0/tier 1 enterprise service desk. Through intelligent automation and an intuitive user interface, the system self-diagnoses common computer and IT issues allowing IT staff to focus on higher priority issues. Automating the enterprise service desk reduces costs on IT support, improves customer experience and streamlines routine tasks.

Sponsored By Akima

 

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