Listen to thought leaders from Kinney Group and Pure Storage as we discuss the foundations necessary to Optimize your Splunk Enterprise Environment with High Performance Storage.
Sponsored by Pure Storage
Meet the growing demands of your citizens and constituents as remote work becomes the new normal. In this ebook, Get to Know Cloud Content Management for Government Agencies, see how managing your content in the cloud lets you automate critical workflows and secure data across teams inside and outside your perimeter.
Sponsored by Box
How to Secure Your Content in the Cloud with Box is a great overview of our approach to security, governance, and compliance — and how it's woven into our DNA. Download the ebook, and learn how to secure your most valuable content now.
Federal, state and local government agencies were surveyed on data management challenges and successes, including the impact 2020 had on their technology strategies. Learn how business and IT leaders addressed these issues. Here are few insights from the study. Register and download the Data Protection Report 2021 to find out more.
Sponsored by Veeam Software
The work from-home scenario exposed system limitations. It was difficult to rapidly scale contact center operations to meet demand while also transitioning employees to a work-from-home environment. Websites were crashing and citizens were often on hold for long periods if they were able to get through at all. As a result citizens grew increasingly frustrated by the lack of information available and inability to easily contact someone for help. While most agencies were working on digital transformation as it pertains to customer experience, communication modalities and automation have quickly become requirements based on changes across the 2020 business landscape. A cloud-native contact center solution focused around automation enables agencies to address customer experience (CX) goals, provide much needed scalability while enabling worker location flexibility.
Sponsored by Carahsoft, TalkDesk
COVID-19 has been a game changer for every public sector and private sector organization in the world. It changed nearly everything about how citizens and customers interact with organizations of every shape and size. Whether you were swept into digital experiences or are just now getting started, this guide contains practical frameworks, tactics, and use cases for getting it right. Download the guide now and start using these tips towards digital service that can help provide convenient, personalized solutions for citizens in good times and bad.
Sponsored by Carahsoft, Granicus
We find that a number of best practices tend to surface from Trailblazer’s collective experience with the cloud - best practices we frequently capture in a format that makes the perfect “to-do” list for departments and agencies looking to modernize services, transform the mission, and meet the demands of today’s digital era. And we’ve collected them all in this eBook.
Sponsored by Carahsoft, Salesforce
In many ways, the past year has been government’s time to shine. Despite massive disruption, IT and business leaders have risen to the task of enabling remote work and delivering constituent services in new ways. At the same time, they’ve encountered daunting technology challenges as overburdened web portals crashed and slow page loads frustrated users seeking unemployment relief and other urgent services. To address these challenges and prepare for emerging technologies that require secure, real-time data processing at massive scale, many government IT leaders are turning to edge computing, where the collection and processing of data occurs closer to the sources of that data to improve latency, availability and security.
Sponsored by Carahsoft, Akamai
With Liferay DXP, agencies can build modern, responsive self-service portals, and websites on a modern platform that is secure, responsive, and intuitive.
Sponsored by Carahsoft, Liferay
Government agencies must tackle citizen demands and modernize services. The goal is simple: to find ways to improve interactions and outcomes through digital experiences.
Sponsored by Carahsoft, Adobe
A culture of analytics brings together an organization’s two greatest assets: its people and its data. Employees are encouraged to explore their data, to collaborate, and to share their analysis with others, which drives progress forward. Download now to learn more about how you can start building this culture at your agency.
Sponsored by Tableau Software
Download this whitepaper now to learn more about: addressing vaccination challenges at scale, the increasing focus on vaccine equity, what modern vaccination management looks like, and real world solutions in use today.